Highway Traffic School Customer Service

More Frequently Asked Questions

• General Information
  • Why should I enroll in Highway Traffic School?

    Here at Highway Traffic School we want you to know that the price you see is the price you pay. Period. We don't charge any extra fees to process your payment, download your completion certificate, or report your completion to the court.

    Highway Traffic School is licensed and certified. The best part is: You can study from home or access Highway Traffic School from any computer or device with internet connectivity. Our website is available 24/7 for your convenience and is optimized for any mobile device. You can log on and off as often as you please, so you can start and stop your course whenever you like. That way, you take our course at your leisure, instead of spending an entire day sitting in a classroom.

  • How do I begin the course?

    It takes just a few minutes to register for our online traffic school. Before you register for our course, ensure that you are eligible to attend traffic school through your state/court.

    Additionally, some states require that we verify your eligibility to attend online traffic before allowing you access to the course.

  • How long does it take to complete the course?

    That depends on state requirements and each individual person. Check your state’s Course Detail page for additional information.

    Don’t forget, you can start and stop as often as you like. Our system will remember where you left off, so you can take the course at your leisure. There is no need to complete the course all at once, unless you want to.

  • Do I have to complete traffic school in one day?

    No. Highway Traffic School has designed the course so that you can start and stop whenever you choose. There are no limits as to how many times you can log in and out of the website, so you can set your own pace.

  • My traffic school due date is tomorrow; can I still take your course?

    Possibly. Some states require that you complete the course and pass the final exam in advance of your due date. Check your state’s Course Detail page for additional information.

  • Is Highway Traffic School entirely online?

    Yes. You can access the course from any computer or device that has internet connectivity. You can log on and off as often as you please, so you can start and stop your course whenever you like. That way, you take our course at your leisure, instead of spending an entire day sitting in a classroom.

  • What happens if I lose my internet connection while taking the course?

    Nothing! Our system keeps track of your progress and saves it to the server. So even if you lose your internet connection, you can continue right where you left off.

  • Is the Highway Traffic School website secure?

    Yes! Highway Traffic School uses state of the art security technology to make sure your personal and credit card information is secure! Whenever you submit personal information on our website, it is encrypted via “Hyper Text Transfer Protocol” (HTTP) with “Secure Sockets Layer” (SSL) as it travels to and from our servers. We do not store your credit card information or share your personal information with anybody!

• Customer Service
  • What if I need help?

    If you are having difficulty understanding the course material, or you have a question, please contact one of our friendly representatives for assistance by email support@highwaytrafficschool.com or by calling (442) 500-8445.

  • What happens if I forget my password?

    Follow the instructions on the log in screen if you forget your password.

  • What is your Privacy Policy?

    Please refer to our Privacy Policy for details.

  • What is your Terms of Use?

    Please refer to our Terms of Use for details.

• Pricing & Payment
  • How much does Highway Traffic School cost?

    The course fee for Highway Traffic School varies by state. Refer to the individual state pages for details.

  • How can I pay for the course?

    You can pay for the course using any Visa, MasterCard, Discover, or American Express credit or debit card with a Visa or MasterCard logo. We use PayPal to process your credit card payment securely, and we will never store your credit card information.

    We NOW accept payment via your PayPal account.

  • How will I know that my payment was received and processed?

    You will receive a receipt sent to the email address you provided during registration. Additionally, you can view or print a receipt at any time by visiting your Order History page.

  • What is your cancellation/refund policy?

    Refund Policies vary by state. Please refer to the Refund Policy of your state for details.

• System Requirements
  • Are there any special software requirements to take your course?

    No. Highway Traffic School does not require any additional software or downloads to take our course. Highway Traffic School works entirely over the World Wide Web. Highway Traffic School is designed and tested to work with the most recent versions of web browsers. To ensure that our website runs seamlessly on your computer, please make sure that you enable JavaScript and cookies, and are using the most recent version of your favorite web browser.