Florida Traffic Law & Substance Abuse Education Customer Service

Support & FAQ's

Customer Support

1-760-836-0106 (Fax)

Customer Support Hours

Mon. 8am - 9pm PST
Tue. 8am - 9pm PST
Wed. 8am - 9pm PST
Thu. 8am - 9pm PST
Fri. 8am - 9pm PST
Sat. 9am - 8pm PST
Sun. Closed
Closed on Major U.S. Holidays
Highway Traffic School Support

Office Location

Highway Traffic School
2173 Salk Ave, Suite 250
Office # 33
Carlsbad, CA 92008

Office Hours

Mon. 8:30am - 4pm PST
Tue. 8:30am - 4pm PST
Wed. 8:30am - 4pm PST
Thu. 8:30am - 4pm PST
Fri. 8:30am - 4pm PST
Sat. Closed
Sun. Closed
Closed on Major U.S. Holidays

Frequently Asked Questions

  • General Information
  • About the Course
    • How does the Florida Drug & Alcohol (TLSAE) course work?

      The Florida Drug & Alcohol course known as the Traffic Law and Substance Abuse Education (TLSAE) course is one of the requirements needed to get your driver’s permit for those new drivers between 16 and 18 years old. If you are a first-time driver, this is the course you will need to take to meet that requirement. You will also need to take the Class E Written Knowledge Exam, which we also offer. Once you have taken both the TLSAE course and the E Class Knowledge exam, you will be able to obtain your Learner's License from the Florida DHSMV.

      The TLSAE course may be required if you have been notified by the Florida DHSMV to take the course to reinstate your driver’s license.

      The TLSAE course is a 4-hour online course. It is presented in text with images format. The course will have a final exam which you will need to pass with 80%. There is no need to worry about passing the exam the first time since you can take the exam as many times as needed until you pass without any additional cost.

      Please note that the final exam for the TLSAE course it not the same as the Class E Knowledge Exam, which is also required and separate from the TLSAE course.

      Once you finish the TLSAE course, we will electronically file your completion with the Florida DHSMV. We will also provide you with a certificate of completion for your records. Before taking the Class E Knowledge Exam, it’s also a good idea to read the Florida Driving Handbook. You can take the Class E Knowledge Exam online, and we offer the written exam for your convenience.

    • How long is the TLSAE course?

      Our TLSAE course is 4 hours long. That is the shortest time allowed by Florida DHSMV.

    • Can I start and stop the TLSAE course?

      Yes, you can stop at any time. Our system will keep track of your progress. The benefit of taking our Florida Traffic Law and Substance Abuse Education course online is that you can do it at your own pace. There is no need to do all 4 hours at once unless you want to.

      Once you start the exam, you will need to complete the exam without interruptions. You are allowed only 60 minutes to complete the exam.

    • How old do I have to be to take the TLSAE course?

      You can sign up for the TLSAE course at age 14 to start getting ready for your Learner’s License. Please note, even though you can take the TLSAE course, you will NOT be able to apply for a Learner’s License until you are 15 years old.

  • Completion

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