Florida Traffic Law & Substance Abuse Education Customer Service

More Frequently Asked Questions

• General Information
  • Is your TLSAE course approved by the Florida DHSMV?

    Yes, our 4-hour course is certified and approved by the Florida Department of Highway Safety and Motor Vehicles. We are listed as one of the approved providers for the state. Click Here to see the approved list on the Florida DHSMV website.

    Our TLSAE course will meet the requirement needed to obtain your Florida Learner’s License.

  • Do I need to get a Learner’s License in Florida?

    If you are under the age of 18, the State of Florida requires you to get a Learner's License. You must have your Learner's License for one year or until you reach age 18 before you can get your unrestricted driver’s license. You must also not get any tickets while having your Learner's License.

  • What do I need to do to get my Learner's License in Florida?

    Click Here to check out our driver’s license guide.

  • Do I have to take the Traffic Law Substance Abuse Education (TLSAE) course?

    The State of Florida requires new drivers to take the TLSAE course to get a Learner’s License or Class E License.

    If you have already obtained a driver’s license from another state, there is no need to take the TLSAE course.

    Check out our Florida Driver’s License Guide for detailed information on how to get your driver’s license.

• About the Course
  • How does the Florida Drug & Alcohol (TLSAE) course work?

    The Florida Drug & Alcohol course known as the Traffic Law and Substance Abuse Education (TLSAE) course is one of the requirements needed to get your driver’s permit for those new drivers between 16 and 18 years old. If you are a first-time driver, this is the course you will need to take to meet that requirement. You will also need to take the Class E Written Knowledge Exam, which we also offer. Once you have taken both the TLSAE course and the E Class Knowledge exam, you will be able to obtain your Learner's License from the Florida DHSMV.

    The TLSAE course may be required if you have been notified by the Florida DHSMV to take the course to reinstate your driver’s license.

    The TLSAE course is a 4-hour online course. It is presented in text with images format. The course will have a final exam which you will need to pass with 80%. There is no need to worry about passing the exam the first time since you can take the exam as many times as needed until you pass without any additional cost.

    Please note that the final exam for the TLSAE course it not the same as the Class E Knowledge Exam, which is also required and separate from the TLSAE course.

    Once you finish the TLSAE course, we will electronically file your completion with the Florida DHSMV. We will also provide you with a certificate of completion for your records. Before taking the Class E Knowledge Exam, it’s also a good idea to read the Florida Driving Handbook. You can take the Class E Knowledge Exam online, and we offer the written exam for your convenience.

  • How long is the TLSAE course?

    Our TLSAE course is 4 hours long. That is the shortest time allowed by Florida DHSMV.

  • Can I start and stop the TLSAE course?

    Yes, you can stop at any time. Our system will keep track of your progress. The benefit of taking our Florida Traffic Law and Substance Abuse Education course online is that you can do it at your own pace. There is no need to do all 4 hours at once unless you want to.

    Once you start the exam, you will need to complete the exam without interruptions. You are allowed only 60 minutes to complete the exam.

  • How old do I have to be to take the TLSAE course?

    You can sign up for the TLSAE course at age 14 to start getting ready for your Learner’s License. Please note, even though you can take the TLSAE course, you will NOT be able to apply for a Learner’s License until you are 15 years old.

• Completion
  • Once I finish my course, how quickly will I get my certificate of completion?

    Once you finish your TLSAE course, we will immediately provide you with your certificate of completion. You can download your certificate for FREE. Our system reports your completion to the Florida DHSMV as soon as you complete your course.

    Please allow 48 hours for Florida DHSMV to process your completion.

  • If I don’t pass the exam for the TLSAE course, can I retake it?

    Most students pass the final exam the first time. The exam consists of 40 questions, and a passing score is 80%. If you don’t pass the final exam the first time, you can retake the final exam as many times as you need to pass. You can always go back and review material during or after the exam.

  • There is a mistake printed on my certificate of completion, can you fix it?

    Yes, we can make updates to your certificate, but there is a $10 processing fee. Registering with the correct information is essential. Double check your birthday and make sure you spell your legal name correctly without any abbreviations.

  • I've finished my TLSAE course. What now?

    To get your Learner's License or driver's license you will also need to:

    • Pass the Class E Knowledge Exam.
    • Pass a vision and hearing test.
    • Have a signed or notarized Parental Consent Form (step-parents may not sign unless they have legally adopted the minor child).
    • Provide documents needed to establish proof of identity, proof of social security number and proof of residential address.