At Highway Traffic School, your satisfaction is our highest priority. We want to make sure you are completely satisfied with our product and will do everything possible to correct the situation.
The Highway Traffic School course fee is non-refundable when any of the following apply:
- Once a person begins the final exam;
- A person incorrectly answers two (2) identity verification questions;
- We determine a person is cheating;
- The refund is requested more than thirty (30) days after payment was received.
It is the responsibility of the student to determine eligibility to attend a Florida Basic Driver Improvement course, prior to registration.
In any case where a refund is issued, a $10 processing fee applies. All refunds are processed within 5 – 7 days of the request and will be issued to the original form of payment.